Returns and Substitutions Policy

At Maria's Uncorked, your complete satisfaction is at the heart of everything we do. If you find any part of your order not meeting your expectations, please refer to the following guidelines for support.

Fresh Flowers

In our quest to deliver your heartfelt messages with timely and stunning floral arrangements, we acknowledge the fluid nature of flower availability due to seasonality and regional factors. On occasions where certain flowers are not available, we assure you that any substitutions made will be of equal or greater value. Our expert floral designers are dedicated to preserving the aesthetic appeal of each arrangement, focusing on replicating its original shape, size, style, and color palette with a particular focus on color-matching.

Containers

Sometimes, the specific containers shown on our website might not be available due to market dynamics. In such cases, we will choose an alternative container of similar style and quality, ensuring that your arrangement's overall look remains elegant and as intended.

Plants

For our selection of green and blooming plants, we may substitute a plant of similar or superior value in case the specific plant is unavailable. Unique plants, like orchids, might be replaced with a different color if the exact match is not possible. Rest assured, the replacement containers for plants will closely match the original in terms of style and quality.

Gift Baskets

In our gift baskets, certain items may be replaced with alternatives of equal or greater value. This is to ensure that your gift basket is fresh and delivered promptly. We take special care to maintain the overall theme and integrity of the basket's contents.

Substitutions for Special Occasions

Understanding the significance of timely deliveries for special occasions such as funerals, birthdays, and anniversaries, we prioritize delivering your order on the specified day. In cases where the selected flowers are not available and we're unable to reach you via the provided contact details, we will make a substitution of equal or greater value. This ensures that your sentiments are conveyed without delay, choosing the closest match in flowers and colors available.

Returns

Maria’s Uncorked does not accept returns of fresh flowers or wines.